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The user count for your Jira/Confluence instance is calculated based on the number of users with permission to log in, i.e. users with the:

The Server ID is an additional tool to help identify your license. It:

  • is generated when you download and install our software for the first time;
  • exists for the life of the product instance;
  • survives an upgrade;
  • is held in the database;
  • is not bound to a specific license;
  • is the same for all servers in a cluster (Confluence only).